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Call transfers

You can transfer a call to another party in one of the three ways:

 

Blind Transfer: Transfer a call directly to another party without consulting.

Semi-Attended Transfer: Transfer a call when receiving ringback.

Attended Transfer: Transfer a call with prior consulting.

 

Performing a blind transfer:

1. Press TRAN or the Tran soft key during a call.

2. Enter the number you want to transfer the call to.

3. Press or the Tran soft key to complete the transfer.

 

Then the call is connected to the number to which you are transferring.

 

Performing a semi-attended transfer:

1. Press TRAN or the Tran soft key during a call.

2. Enter the number you want to transfer the call to.

3. Press OK or # to dial out.

4. Press TRAN or the Tran soft key to complete the transfer when receiving the ringback.

 

Performing an attended transfer:

 

1. Press TRAN or the Tran soft key during a call.

2. Enter the number you want to transfer the call to.

3. Press OK or # to dial out.

4. After the party answers the call, press TRAN or the Tran soft key to complete the transfer.

 

If you are using a handset, the transfer can be completed by hanging up the handset.

You can cancel the transfer before the call connects by pressing the Cancel soft key.

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