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mPBX MicroSIP softphone configuration

MicroSIP is a popular open-source softphone for Windows that offers a lightweight approach, to voice and video calling via the SIP protocol. 

Open the MicroSIP download page in your browser. Download the Lite installer - named Micro SIP-Lite-X.x.x.exe.

Run the installer, clicking next at the prompts, and allowing access at the windows firewall prompt.

Login to your customer portal and select the mPBX tab, open the SIP Devices tab in the bottom left. 

SIDE_MENU.PNG

Open MicroSIP and press CTRL + M to open the account configuration page (or Menu -> Add Account). Configure your credentials with the details below and the SIP Device credentials from the previous step. Once completed, Click Save.

Account Name: Your desired display name in MicroSIP

SIP Server: SIP server stated in your SIP devices section of mPBX. Use the : followed by the port number.

SIP Proxy: SIP server stated in your SIP devices section of mPBX. Use the : followed by the port number.

User: SIP login stated in your SIP devices section of mPBX.

Domain: SIP server stated in your SIP devices section of mPBX. Use the : followed by the port number.

Login: SIP login stated in your SIP devices section of mPBX.

Password: SIP password stated in your SIP devices section of mPBX.

Display Name: Your desired display name in MicroSIP.

Media Encryption: Disabled.

Transport: UDP.

Public Address: Checked.

STUN Server: stun.voipcloud.online:3478

ICE: Unchecked.

Allow IP Rewrite: Checked.

MicroSIP-Account.PNG

Press CTRL + P to open the MicroSIP Settings dialog (or Menu -> Settings). Select the desired Ring Device, Speaker, and Microphone from the dropdown list, choosing your Headset if connected.

In the audio codecs section, ensure the available list only contains the G.722 16kHz and the G.711 A-law codecs. Click Save once finished.

Finally don't forget to Apply the Configuration before attempting to register a softphone application. If you have forgotten wait 15 minutes and retry. Should you require any additional help contact our support team. 

 

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